Privacy choice
Delete your TrimCargo account
You can permanently delete your TrimCargo account and its associated cloud data either inside the app or by sending a verified email request. You do not need to reinstall the app to use the email option.
Open Account & Cloud → Delete account, enter your current password and confirm the permanent deletion. The app signs the installation out and removes its cached account access as part of the completed deletion flow.
Request deletion without the app
Email alamdar_ali@outlook.com from the email address registered to your TrimCargo account. Use the subject TrimCargo account deletion. We may ask you to verify account ownership before completing the request and will confirm the outcome by email.
What the deletion covers
Permanent account deletion removes the TrimCargo cloud account and associated cloud workspaces, registered-device records and cloud revision history controlled by TrimCargo. It also ends access to account-linked cloud features. A store purchase remains subject to the applicable store’s transaction, refund and record-retention rules.
What remains on your devices
Account deletion does not automatically delete local vessels, voyages, surveys, reports, imported or exported files, or camera evidence stored on your devices. Delete those records in the app or through the relevant operating-system file, gallery or app-data controls. On Android, retained Slo-Mo recordings in Movies/TrimCargo remain until you delete them.
Limited retained records
Limited security, fraud-prevention, transaction, legal or backup records may be retained where reasonably necessary or required. Backup copies are isolated from normal use and expire under the service provider’s retention process. If a verified request is affected by a required retention period, we will explain that in the response.
Need help?
For questions about account deletion or another privacy right, see the Privacy Policy or contact alamdar_ali@outlook.com.